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Terms & Conditions of Booking

Desert Camp

  • A down payment which is 50% percent of the invoice, is required to book the slot.

  • If booking cancellation occurs 7 business days before the set slot, the down payment is non-refundable.

  • If booking cancellation occurs 14    business days or more before the set slot, the down payment is non-refundable.

  • Carmel Tours Operation's Team has the full authority to delay/suspend a trip in   the following cases:

​            -  Uncomplying guests.
  ​           - Any violation of the Saudi laws & regulations.
   ​           - Intentional actions of damaging facilities or equipment.

  • Carmel Tours Operation's Team has the full authority to postpone or refund a trip in the following cases:

   ​            -  Unsuitable weather conditions.

  • Carmel Tours Operation's Team has the full authority to  postpone a trip early in the following cases:

   ​            -  Unsuitable weather conditions.

  • Any children under the age of 12 are not allowed to ride the quadbikes alone under any circumstances.

  • Any pregnant guests are not permitted on any motor activities and hiking for their safety.

  • Any allergies are to be declared through the booking coordinator before arrival at the desert camp.

  • Carmel Tours Team Members are responsible for all guest's activities within the desert camp.

  • All guests agree to undergo emergency medical procedures in a case of necessity which licensed staff members will perform

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